Using the Giving Portal

Easily view your online recurring contribution or donation history, or manage your recurring giving using the secure Stripe-hosted portal below.

You’ll receive a one-time code via email to log in.

Giving Portal Questions

What is the Giving Portal?

The Giving Portal is a secure page where you can manage your monthly or recurring donations made through our online forms. It’s powered by Stripe, the same secure platform that processes your original gift.

What can I do in the portal?
  • Cancel a recurring donation
  • Change your payment method
  • Update billing information
  • View your donation history (online gifts only)
How do I log in?

You don’t need a password. Just click on the available portals on this page and enter the email address you used when making your donation. Stripe will send you a one-time code to log in. Bookmark the Giving Portal on your desktop and phone for quick access!

Why can’t I see all my donations?

Only online gifts processed through our website and Stripe are visible. Other contributions (e.g., in-person or mailed) are not displayed here. You can reach the CLGI Finance Office for assistance for other donations.

What email address should I use to log in?

Use the same email address you used when you made your original donation. Stripe sends a one-time passcode to that address for secure access.

⚠️ If you don’t receive a passcode, it may mean your donation wasn’t tied to the email you entered. Try searching your inbox for your original donation receipt, or contact us for help.

What if I don’t receive the passcode email?

Check that you entered the same email used during your donation. Still no email? The system does not have a record of donating from the website.

Can I change my email address in the portal?

No — for security reasons, you can’t update your email address through the Giving Portal. If your email address has changed, please get in touch with us, and we’ll be happy to assist you.

I used the same email address more than once — which account does it show?

If multiple customer records exist with the same email address, Stripe shows the most recently created customer with an active subscription (monthly giving).

Can I download my receipt?

Stripe may display a record of your donation, but the official receipt — which includes details specific to your giving purpose — was only generated if your donation was submitted through a form on our website.

📨 Need another copy? Request a resend and we’ll be happy to send it.

Need Help?

Can’t find what you’re looking for? No problem—just send an email to CLGI Finance Office or contact the Department Director.